Anyone else getting completey ignored?
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Has anyone successfully done A account mtx merge? I have had a ticket in since day 1 of EA and after weeks of communication back and fourth its been over a month with 0 updates to my mtx merge and I have sent several emails and have not gotten a response. The amount of money I've spent with this company only to get ignored is messed up. They give no timeframe on how long its supposed to take, not even acknowledgement that its still even being worked on... just absolute silence...
Last edited by Lokien23#3666 on Mar 1, 2025, 5:55:00 AM Last bumped on Mar 1, 2025, 1:41:19 PM
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Hey there,
I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to your request as soon as possible, and we appreciate your understanding in the meantime. |
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Thank you for giving some acknowledgement to my issue. That's all I needed, just some verification you guys are still working on it.
Last edited by Lokien23#3666 on Mar 1, 2025, 5:57:55 AM
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yea been ignored since December and my problem got nothing to do with EA....
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Same, since early December, I've lost hope that they'll ever action it now to be honest with you.
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