Account recharge encountered problems

hey GGG
My account is experiencing issues
I have already spent $100
But the second and third sponsorship packages show that I still need to pay an additional $20 to upgrade
This issue has been reported to customer service via email for over a month now
Customer service did not reply to me
I hope you can help me
Last bumped on Feb 28, 2025, 10:02:51 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
"
Drew_GGG wrote:
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

This issue has been going on for over a month now
Please contact customer service to help me solve the problem
Thank you

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