Being Ignored by support
|
Hi,
I have been left in the dark about my liberator of wraeclast editions physical items and have only received a single reply after months of sending emails, I dont feel I've done anything wrong I just wanted to get an update on when they would ship and so far I've gotten 1 email over a month ago asking for my details and that was it. Has anyone else had issues contacting support? Last bumped on Feb 27, 2025, 4:27:18 AM
|
|
|
Yes, they don't value players at all.
| |
|
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!
We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. | |
|
I understand the extended lead time. But currently I have not received a response to emails from 2 months ago. I have been waiting for 2 months for accounts to be merged or removed from multiple platforms...
|
|
