30 days and no response
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Hi,
I understand and know about the high demand for support! But I've been waiting for the first response for 30 days, this doesn't seem so right. Last bumped on Feb 26, 2025, 7:39:06 PM
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" Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. |
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I've been waiting for three months, nothing happens.
And yes this doesn't seem right, they need to make a new statement. I'm looking for new ways to contact them because the support mail just goes into a void. I haven't received what I paid for and slowly the excuse they always have doesn't work anymore after such a long time. |
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" Close to two months now myself, my account is locked. No response. =) | |
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It's a shame that this is happening and the game doesn't give us another alternative to solve the problems we have!
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80 days since I purchased the $500 supporter pack. Still waiting on my physical items. Yes I've contacted support@grindinggear.com.
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61 days since I had my account locked just for asking support to swap my account's registered email for the website.
No response from anyone at support@grindinggear.com. Not one reply. This company is stealing my money and getting away with it. |
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