Still waiting for support reply since DECEMBER

I have sent 4 separate emails by now, none ever got a response. Not even a "this is being worked on" or whatsoever.

As a paying supporter of this game I expect more. MUCH more. Not even getting a response is far worse than at least replying "sorry but this cannot be done". In times of AI chatbots and so on, an AI could read my email and and reply within miliseconds.

I'd like to know why I'm not getting any reply or when I can expect an answer?
Last bumped on Mar 3, 2025, 8:27:28 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
It is now March... I don't think I will ever get a reply. No more microtransactions then.

Report Forum Post

Report Account:

Report Type

Additional Info