got hacked 7-8 hours ago
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got hacked 7-8 hours ago
Okay i went to sleep for 5 hours, came online now, all my gear is gone, before loggin in it was you are loggin from new location, there is no email message like enter your code if you loggin from new location, help please Info i know: From haveibeenpwned my password is safe, didnt get memo in email from when you logged from new location, there is reddit thread that not only i was hacked, my character was in poe ninja. I also emailed you like 5-6 hours ago didnt get no email back Hope i got an answer soon, because i kinda waited a lot for new event/league in poe1 Last edited by thgz#2786 on Feb 24, 2025, 3:32:01 AM Last bumped on Feb 24, 2025, 4:03:58 AM
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If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!
We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. | |
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okay understandable, but issue is kinda big
Anyways i hope not just for answer we lock your account until we analyse, at least i hope for answer what i need to change in my account not to be hacked again, maybe i dont know reset my account name or unlock codes. |
