Paid but didn't receive

Bought acolyte's penance supporter pack, the money was debited from the card, but the pack itself was not added to my account.
I have a receipt from the bank
Last bumped on Feb 23, 2025, 10:34:28 AM
Hey there, I'm sorry to hear that!

Could you please email us at support@grindinggear.com so we can look into this matter for you? Please include your Path of Exile account name (including 4 digit discriminator) and the names of a few of your characters.
Already wrote yesterday, but nobody respond. Just wrote the new one

Report Forum Post

Report Account:

Report Type

Additional Info