Account locked for 2 months and no response
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Just leave it here, I sent to total of 3 emails which only 1st one got replied 2 months back, the other 2 I don't even bother to send rep and they don't even response.
I paid for packs from my old and my new account, this is just nuts [Removed by Support] Last edited by Vash_GGG#0000 on Feb 22, 2025, 6:07:47 PM Last bumped on Feb 27, 2025, 9:47:31 AM
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Hi ronthekid, I'm deeply sorry to hear this, and I apologise for our slower-than-usual support response times. I understand how frustrating this must be.
We'll do our best to get back to you as soon as possible. Need help with something? Feel free to email us: support@grindinggear.com
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" You said that 2 months ago, ok it's slow but this slow? Maybe my purchase was not much compared to others so it's not a priority? Love the game since POE1 and has been a paid user for a long time, this stops me from buying more packs in my new acc, knowing it might get locked for god knows what reason and will not get a reply. |
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They're just leaving the same boilerplate responses on all threads of this kind. It's pathetic.
People have been locked out for 2+ months and they can't seem to manage the most basic of customer support. Their team is filled with donkeys. |
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after everything still no reply :)
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Too many people are encountering this issue, but it remains unresolved.
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Don't worry, I accidentally bought the 400€ supporter pack and haven't gotten a response yet either (also 2 months).I'll probably include my money via paypal soon and sh** on my account (and ggg :) ).
They can take the p*ss out of the others, but I don't need it :) Last edited by r0bser#3989 on Feb 27, 2025, 7:58:36 AM
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" I have spent over 800USD, no reply for almost 2months now. They don't care their customer, once they got the money. Simple as that. |
