How long?
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How long I have to wait for an answer of the support team?
Its been a month Last bumped on Feb 22, 2025, 10:41:36 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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"If you would like to discuss this further, please reach out to us at support@grindinggear.com"
Come on, the point of the thread is that I been waiting a month for an answer from support@grindinggear.com, and if I send more mails and if I send more mails: "If you’re still waiting for a response, we urge you not to send another email as it will move you to the back of the queue. Be assured that our team will get to you as quickly as they can. " what can I do?   Last edited by Dezart#7003 on Feb 22, 2025, 8:40:58 PM
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Ive been waiting a month with no reply, im to scared to send another email, but I dont even know if they got my last email because they dont tell you. Worst customer service I have ever encountered,
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