3 Month of Waiting
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i write this post because my friend cant even login here:
My friend noticed that someone had logged into his account, so he contacted support. Support then banned the account for security reasons. That was over three months ago. He is still waiting for the next email from support regarding the next verification step but is afraid to contact them again because he will drop down in "priority" The event is starting soon, and it can't be that unbanning him is impossible. Isn't there a faster solution? Last bumped on Feb 19, 2025, 2:40:36 PM
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They will respond "as soon as humanly possible".
I can't play as well, waiting for the email address change. |
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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