ACCOUNT BLOCKED SINCE DEZEMBER 2024
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I have had my account blocked dor no reason since December 17th, 3 days after purchasing the game and to this day I have had no help from support even after sending several emails. Today I sent another one. Can anyone help?
Last bumped on Feb 17, 2025, 6:15:24 PM
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You have to wait like for months. A lot of people are waiting for any response for 3+ months now (including me).
My solution was to just move on, stop playing and never look back. But hey, they released the waystone stash tab to get more money! It is insane that they focus on putting out more items to purchase and just do not address their customers who already paid. | |
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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