Shop Coins

Hello,

I cant use coins to buy cosmetics.
Bought Karui Pack cosmetics are not addet to my account sou I cant use them in POE2. Alsoe at account I see that I got 3060 coins to use at shop but when I try to buy something in a game or site it shows me I have only 5 to use.
Last bumped on Feb 20, 2025, 3:28:57 PM
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Hello,

I cant use coins to buy cosmetics.
Bought Karui Pack cosmetics are not addet to my account sou I cant use them in POE2. Alsoe at account I see that I got 3060 coins to use at shop but when I try to buy something in a game or site it shows me I have only 5 to use.


Hiya, this purchase does appear to have been successfully added to your account, if you are not able to locate these in-game please send a screenshot to support@grindinggear.com so we are able to look into this for you.
I cant even use them by site

I send to you 4 mails and 0 answers on that support mail
Send it one more time with all info and print screens from mail
[Removed by Support] maybe now some one answer if not i will start reclamation process and woulkd like to have may money back for me is a lot of cash
Last edited by Cameron_GGG#0000 on Feb 16, 2025, 6:47:30 PM
Even now no one answer for any mail the first one was sent to you about month ago ;/
I lose a lot of promotions packs from you by stash tab and my favourite skins
Today I try buy anything and its allows me to buy one bundle pack items was added to account but cant use them in game - information (this microtransaction is not supported in this game version)

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