No feedback on physical goods since 15 January

Hi there,

I contacted support since I haven't received my physical goods since December, but I've had no response (after answering the email regarding my address) since the 15th of January. What's going on?
[img]http://g.bf3stats.com/pc/dHe3RlkU/lMaN1aKl.png[/img]
Last bumped on Feb 10, 2025, 1:20:15 PM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can.

As mentioned in our Customer Support Update, we are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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