[Email Support] Backlog? - Still waiting for IRL items
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Last contact was Jan 9th, and I followed up on Jan 17th. Still waiting?
Not worried, just really looking forward to my gear and flipping through the book! Last bumped on May 31, 2025, 1:04:49 PM
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We offer our sincere apologies for the delay. We are currently experiencing high volumes of support requests.
Rest assured we will respond to your email as soon as possible. Need help with anything? Feel free to contact us at: support@grindinggear.com :)
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Ok, thanks for the quick reply Thomas. I'll continue to wait patiently.
Cheers! | |
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Another month, and still no physical items in the mail.
I'm starting to get a little impatient now. @ThomasK_GGG - Should I be seeking a refund? | |
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I've got 2 different support tickets and still can't get a hold of anyone to get me an answer.
I still have yet to receive the items I paid for way back in Nov of 2024. I know the series of unfortunate events that happened and would like to explain it to someone as neither myself or GGG is at fault, but I'd still like to get the items I paid for. PLEASE! Can someone reach out to me so we can talk on the phone or via Discord? |
