2 month now and still doesn't get 300 point and cs doesn't replay my email.

I purchase EA since release and still doesn't get 300 point.

I have already email to support@grindinggear.com and customer support only reply my mail one time by requesting an info on my account

after I sent an info They has been silence since 12/27/2024.

please help It's been too long for this.
Last bumped on Feb 6, 2025, 11:18:15 AM
Same situation, except I didn't receive the early access either. I sent my initial email on 27th December as well, received 1 reply a day later asking for information that was already in my original email, then silence since.

Nothing resembling a ticketing system either, so as far as we know, our requests could have been marked as completed and closed.
If you have sent us an email, one of the team will be able to respond to your request as soon as we can. Please note we are currently dealing with a large number of requests, so we apologise in any potential delay in getting back to you.

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