Locked accounts
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Can a gm please tell me what the queue is for support and where I am in the queue? If locked accounts are being resolved? Can we know any information on what's causing people to get locked accounts with no explanation?
Last bumped on Feb 6, 2025, 5:47:19 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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We have no information regarding our case at all. There isn’t even a case number for tracking, making us unaware of what we are waiting for or whether any action is actually being taken. Those of us with locked accounts have been waiting for a very long time. :(
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