GGG doesn't respond to email
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I got one email back saying they would look into why I spent 30$ and they haven't given me my 200 points. I purchased it off of my PS app and I've emailed 3 times with no response it's been 2 days............
Last bumped on Feb 5, 2025, 9:46:07 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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