Recive msg "Your account does not have early acces to PoE2" when I try to log in.
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As I write in title. I already was played today in the morning, everything was fine. Now I try to log in and when I try to do it, I have recived message on log screen "Your account does not have early acces to PoE 2".
It's sounds like a joke, I already have played near to 510 hours on my steam account, spend like thousand on supporter pack's and now the game tells me that I need purchase early acces to play. Now I'm blocked from few hours and simply pissed off, I wasn't spending that amount of money for problems like this. Also I writed to popular YT channels and asked on chat "is that the common problem or someone has it?". But nah, nobody has similar problem.... Please fix it -.- Last bumped on Feb 6, 2025, 9:33:43 AM
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Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including the four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.
If you obtained your early access through purchasing one of the Early Access packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. Need help with something? Feel free to email us: support@grindinggear.com
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Over 24 hours later, stil same situation.
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If you have sent us an email, one of the team will be able to respond to your request as soon as we can. Please note we are currently dealing with a large number of requests, so we apologise in any potential delay in getting back to you.
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Yeah, I send you an email right after recive first respond on forum.
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