Poe email address changed

Hi,

I emailed support a month ago asking if they could change my email address ( the current one is from yahoo and I don't have access to it anymore ) and after I provided all the information they needed I got no response from them since... I know they have support issues but still, a month and no response. I need to change the email in order to connect my new xbox to the steam account so I can use it.

Is there a way to connect my xbox without needing access to the yahoo email?
Also is there another way to raise a ticket for this besides the email?

Thank you.
Last bumped on Apr 13, 2025, 10:25:33 AM
We're currently handling a large volume of support requests. If you've contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Hello again, I understand that you guys are busy with the new update( that doesn't really work well anyway, this is one of the reasons I want to try and play on the xbox because it doesn't work well on pc ) but it's been 3 months since I have created the ticket in order to change my email address and you guys only responded twice and the last response was 2 months ago. It is a simple request, a junior can do it, I hope you guys don't need a whole sprint, a story, poker session for a simple alter table set value on the users table... Could somebody please change my email address or does it take a few years for this?

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