POE 2 Account Locked Since Months!!

Hello, I'm in dire need of assistance! I've been waiting for months to unlock my POE 2 account, which was locked by a small mistake. I have done nothing wrong!

I contacted Support via mail multiple times over the past few months, yet they either repeat to me the same questions after I gave already more than enough of personal information regarding my account or never respond even after a month!

It’s not that I’m spamming the support center and causing my ticket to be pushed back, sometimes I have waited for nearly a month before asking again! I’ve also tried reaching out from different email addresses.

Meanwhile, the free version of POE 2 is about to release, yet here I'm stuck waiting indefinitely.

I respectfully request the unlocking of this account:

[Removed by Support]

Last edited by Sian_GGG#0000 on Feb 2, 2025, 2:32:38 AM
Last bumped on Feb 2, 2025, 2:34:09 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible. We sincerely apologise for the delay!

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