Help i need to talk to support staff
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Microtransaction auto confirmed purchase for items in wishlist;
the day game launched i wanted to see how a set of armor "Scarlet Clay Mage Armour Pack" looked and what would be price for each piece but when i added it to wishlist, went on to check Wishlists and the window was empty and the armor set was bought now im stuck with full set of useless skin and a -45$ worth of points; i have already tied contacting support via email right away but the only time they responded was Dec 22, 2024, 11:33 PM and have not responded since despite me trying multiple times after over each week for 3 weeks but i just dont want to sit here and not get a respond, i need help from support. Last bumped on Feb 24, 2025, 6:00:16 AM
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We're currently handling a large volume of support requests. If you've contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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but for how long? its been 2 months now
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They never reply twice.
They dont answer specifics. they will probate you if you ask again. enjoy path of exile. Slayer_1#1758 Need help from support, account locked.
[b]My Path of Exile 2 Early Access Nightmare: Account Is STILL Locked![/b] [url]https://www.youtube.com/watch?v=WqYOj3mtMoc[/url] [b](PoE2)"I'm Currently Evading a Multi-week Account Lock by Ignoring GGG Support"[/b] |
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This issue is now resolved, the support team returned the amount of points that was taken due to the bug in the in-game store day 1 of PoE2 early access.
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