support team not checking the mails repsond
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support team not checking the mails repsond response and solutiouns tookmore than 2 weeks if you guys cant catchup then hire people for it nobody can understand multimillion company cant even response the tickets and not figure out example my account locked and still waiting response from 19.01.2025 its been almost 2 weeks and no response
Last bumped on Feb 1, 2025, 1:34:59 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to your request as soon as possible, and we appreciate your patience and understanding in the meantime.
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its a feedback why you guys moving it ?
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