i dont get emails

hallo.
I haven't received any emails since the settler season started. Unfortunately, the game often asks me to enter a code that I should receive by email... but this email never arrives... I have already tried to change my email address, but an email should also be sent to me. I don't receive it... Poe 2 has left me in peace for a while but now the game also wants a code to unlock it... when I write to the support I just get an message that I should name my account and a few characters and then nothing anymore... I haven't been able to play for 2 weeks now... it would be great if you could help me.

translated with google ^^ hope you can understand ^^