Help and Information - UPDATE: Day #64 of no reply from support for missing coins - Forum

I know you guys are working on a queue but if you really are behind by 64 days for support tickets about missing coins that were paid for, something needs to change ASAP because that is ridiculous. Clearly no one is reading the support emails, imagine any other company in the world not replying to tickets for 2 months and saying they are working on a backlog of tickets. This was say #1 of EA now... Last bumped on Jan 29, 2025, 8:38:36 PM	Posted by Malejas#1960 on Jan 29, 2025, 8:06:06 PM Quote this Post
We offer our sincere apologies for the delay. We are currently experiencing high volumes of support requests. Rest assured we will respond to your email as soon as possible. Need help with anything? Feel free to contact us at: support@grindinggear.com :)	Posted by ThomasK_GGG on Jan 29, 2025, 8:07:58 PM Grinding Gear Games Quote this Post
" ThomasK_GGG wrote: We offer our sincere apologies for the delay. We are currently experiencing high volumes of support requests. Rest assured we will respond to your email as soon as possible. We aren't falling for that excuse anymore, 64 days of delays? At what point does GGG actually take customer support serious?	Posted by Malejas#1960 on Jan 29, 2025, 8:38:36 PM Quote this Post