account issue

Hi some of my friend offer me a key for poe2 early access.
I like a lot the game and i want to upgrade to better pack.
In my download page i have nothing, no Extended Digital Soundtrack Download, i have only 40 coin and i can't upgrade.
What can i do to solve the issue and upgrade with an other pack?
yhank you in advance
Last bumped on Jan 29, 2025, 2:48:58 PM
Hi there, the upgrade functionality is used to upgrade from a cheaper pack to a more expensive one later. Unfortunately, the Early Access keys provided by these Supporter Packs, such as the one your friend may have given you, do not themselves count as a Supporter Pack, as such these cannot be used to upgrade to another pack. Additionally, this means the bonuses provided by these Supporter Packs, such as the 300 points and Extended Digital Soundtrack are also not provided to players without the Supporter Pack itself. I apologise for any inconvenience caused by this.

Players wishing to purchase a Supporter Pack may do so from here.
Need help with something? Feel free to email us: support@grindinggear.com
hi,
thank you for your response.
So i have to buy an other key and lost my progession?
if i buy a new key from the shop ingame (early or more) It's just going to give me a new key ?

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