Linked email with xbox and now my account is gone

i linked my email with my xbox account and now all my characters are gone along with the gear. i have bought cosmetics and tabs and its all gone
Last bumped on Jan 29, 2025, 7:11:12 PM
Hey there, I'm sorry to hear that. Could you please email us at support@grindinggear.com so we can look into this matter for you?
Need help with something? Feel free to email us: support@grindinggear.com
i have sent you an email from the account
"
i have sent you an email from the account


Thanks for that, we'll do our best to get back to you as soon as possible. I apologise for any delays that may occur.
Need help with something? Feel free to email us: support@grindinggear.com
Hey after you linked/merged accounts its logging you in on the new sub account.

Just make a new character then log out to character select screen now look top right you'll see a drop down menu switch sub accounts and you'll have your old chars back
I cant do that because it is saying i dont have access to the game and i am not paying another 30 dollars. and 3 days later i still havent heard from GGG.

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