No Early Access?

I bought path of exile 2 and redeemed the code here. I also played the game before but when I try to log in now it says I dont have access?
I did pay for the game so Im confused whats going on. Why cant I play?
Last bumped on Jan 22, 2025, 5:11:00 AM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key.

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