How can I get support??
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I've placed my support ticket before Path of Exile 2 launched. I received a response and responded in a timely manner. Days go by with no response. Finally, another response from GGG, I replied with more info. Then weeks go by with no response...
Then the ticket seems to start over, and I have to walk through everything I already answered... Then no response it's now been 2.5 weeks with nothing. I really don't understand. Can someone please help! My ticket has nothing to do with the game itself, just my account. Last bumped on Jan 22, 2025, 5:12:20 AM
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We're currently handling a large volume of support requests which you can read about in our recent announcement here. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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