My birthday is in 2 weeks.
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What are the chances of the support team getting back to me, before i complete my new PC i made specifically for fuckingg path of exile.
I have messaged support 30+ times, I have waited a week since my last message THATS IN BOLD BECAUSE THE MODERATORS DO NOT READ. DO YOU THINK THE SUPPORT TEAM, WILL GET BACK TO ME, IN THE NEXT 2 WEEKS, 4 WEEKS TOTAL, THATS ALL I WANT TO KNOW, GUESS. Last bumped on Jan 21, 2025, 5:24:23 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual Support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to your email as soon as possible.
Need help with something? Feel free to email us: support@grindinggear.com
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Thats not what i asked.... and ive asked it 4 times..
WHAT, IS, THE, EXPECTED, WAIT, TIME. Last edited by Slayer1#8750 on Jan 21, 2025, 3:40:01 PM
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what a clown act... at least solve this guys problem
me and many others waiting for at least 1 month for any solve to account lock problem. Worst development plan for a release to not consider support team/potential problems balance. Why are you locking accounts if you can't open them by talking (as you requested, "write email to support") |
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" Hi there, I'm afraid this is not something we're able to speculate on at this time. I apologise if this was not the answer you were hoping for. Need help with something? Feel free to email us: support@grindinggear.com
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Thank you for getting back to me Vash, I honestly did appreciate the reply even if the news was not positive. I will wait and hope.
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