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My account was created on the 1st of December,
Is there any update on the support team? I got 200 hours into poe, week 1, and had my account locked ever since. You cant keep telling me to wait, can you help the one support member thats replied to everyones emails, literally it is the same guy responding to everyone. I know because we share screenshots, and theyre on public settings now like youtube and imgur. Whats going on? Last bumped on Jan 21, 2025, 3:10:01 PM
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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I have sent over 30 emails, and i have waited about 4-5 days now without a response, i already recieved your advice to not send more mail, but now its been a buisness week of me not getting shit. Dont type anything else if youre stupid.
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Please do not send multiple emails as this would only result in potentially delaying a response by causing more work for our team.
You can read our most recent announcement about the Support delays here. As mentioned, there are currently approximately 75,000 inquiries we are working on resolving. Please be assured that we are working through these as quickly as we can and we will get back to you as soon as we are able to do so. Sending multiple emails will not resolve your issue more quickly. | |
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See, you didnt read my post at all, i said i had sent multiple emails, you people already warned me not to - so for the past week i have not, and i still have not received an email.
Thats what happens when you get baited into reading the last sentence someone posts, because you have not read the entirety of what ANYONE does. you literally see the word support and you copy a message. |
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