I can't change the email address linked to my account.

Hello,

I recently bought PoE2 and activated it on this account, which is linked to an older email address. The problem is that I no longer have access to that email, as it was deactivated by Yahoo some time ago, and I’ve completely forgotten about it. As a result, I can't play the game since it requires a code to verify the device.

Is it possible to change the email address without having access to the old one?

I’m reaching out this way since I have not received any response to my previous emails to support.
Last bumped on Jan 29, 2025, 11:39:52 AM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Good evening, I've been waiting for a response from the appropriate team for a week now. I understand that some people may have more significant issues with the game, but this is something that should be resolved in just a few minutes at most, not a whole week.

I was initially enthusiastic about playing the game after long hours at the office, but now I find myself more inclined to ask for a refund instead.

As mentioned, We're currently handling a large volume of support requests. For more information you can review our recent announcement here: https://www.pathofexile.com/forum/view-thread/3703227

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