hey forum reps
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How about you ACTUALLY escalate things for the thousands of people who still can't even play your game? What's it been, two fucking months now? What a joke.
Last edited by Cosette#9244 on Jan 20, 2025, 7:31:22 PM Last bumped on Jan 20, 2025, 8:27:27 PM
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Hi Cosette, thank you for your feedback and concerns. We're very sorry that we haven't been able to get back to you in time. If you've already emailed us, we'll do our best to get back to you as soon as possible. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard, and apologise for any inconveniences caused by these delays.
Need help with something? Feel free to email us: support@grindinggear.com
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I appreciate you, but you're naive. It's been two months and you're assuming problems are even getting resolved just like the rest of us.
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