Been asking support@grindinggear.com for help with tracking physical items but no response
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I have been trying to get support for tracking of my physical items that I should have received with the Liberator of Wraeclast pack. However, after trying to email support, I have not gotten anywhere. Can anyone at GGG look at this for me?
Last bumped on Jan 20, 2025, 6:01:41 PM
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Hope you get your stuff soon! Are you in NA by chance? The package for me just showed up a little bit under a month.
It may be different though if you are in another country |
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Hey Grim4774, I apologise that we haven't been able to get back to you yet. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard, and we're incredibly sorry for this. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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