Waiting on support 2 weeks any updates?
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Are there any updates to our support situation?
I got my account locked on the 4th, at 11:30pm-11:40pm pst after work, and created and messaged them immediately, I have sent a total of 27 messages, 23 have asked me for information i provided. Last edited by Slayer1#8750 on Jan 20, 2025, 3:50:02 PM Last bumped on Jan 20, 2025, 4:05:44 PM
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https://www.youtube.com/watch?v=l4N7Csu1o7Q
I get home by 11:30 pst usually, this shit sucks, i had a super crappy pc, i upgraded slowly and still am, i worked hard for my shit, and im locked, its not just. Last edited by Slayer1#8750 on Jan 20, 2025, 4:04:12 PM
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Hey there, I'm very sorry to hear this, and I apologise for our slower-than-usual support response times. As mentioned in our recent Customer Support Update, due to the massive increase in tickets from Early Access, we've fallen behind our usual standard. We'll do our best to get back to you as soon as possible, and we appreciate your patience and understanding in the meantime.
Need help with something? Feel free to email us: support@grindinggear.com
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