Can't have my steam account unlinked from the poe account.

I found out I bought poe2 for my another steam account and now I need to unlink my old steam account from the poe account. But email support just doesn't respond on my mail at all.
Last bumped on Jan 20, 2025, 6:50:54 PM
Hey there,

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

As a note, please don't send additional or follow-up emails, Support will get to you as soon as possible.

Few days passed and still no responce, even automatic one about my request being registered by support...
That's not good. I bought maximum poe pack and now can't play.
Don't expect anything to happen soon, I've been waiting 52 days for unlink from steam.

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