Contact support is a robot?

Contact support is a robot?

I provided as much information as I could, and I got only one answer!

“Hi there,

Thank you for the message. We may be able to help with this. Can you please confirm for us your Path of Exile account name (including the 4-digit discriminator) and the names of a few of your characters?

Can you please also let us know the Steam or Xsolla transaction ID for the purchase made?

Thank you again. ”
Last bumped on Jan 19, 2025, 9:10:49 PM
Hey there, our responses are not automated. If you've provided us with the information we've asked for, we'll get back to you as soon as possible. I'm sorry for any inconvenience this may have caused.
Need help with anything? Feel free to contact us via support@grindinggear.com :)
I waited 38 days and didn't get any help!

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