Accidental duplicate purchase due to transaction time out - PoE2
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Hi GGG. I accidentally purchased an item because of a time out error. I attempted again to see if it was a one-time error, and after a short while I ended up with two of the item, which was not my desire. The wording of the time out message made it seem as if the transaction had cancelled.
I now have 2 copies of the "Engineer's Bronze Prototype" that went on sale. I would like to trade 1 for the sale price of 215 points. The transaction happened at around 10pm NA(CT) on 1/16. I sent an email to support shortly after but haven't received a response. Thank you! Last bumped on Jan 19, 2025, 9:50:08 PM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Need help with something? Feel free to email us: support@grindinggear.com
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Thanks for for the quick response. I've already sent a couple of emails and don't want to add to flood you must be getting with another exactly like them.
This is the accidental microtransaction that I'd like refunded: Engineer's Bronze Prototype 215 [points] Jan 17, 2025, 3:41:34 AM |
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