Supporter pack upgrade gone wrong
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I purchased the Thaumaturge pack for my account, but now waiting a whole week to get any help from support. I've sent all the information I can, still waiting to merge my account so that I can actually use them.
What is the hold up from support? Last bumped on Jan 19, 2025, 7:06:23 AM
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" Ohh i duno, the tens of thousands of people in the support queue maybe, the small support team they have? Since you have emailed them you'll just need to wait until you make it through the queue, FYI sending more mail (unless you are asked) will reset your position in the queue. Ancestral Bond. It's a thing that does stuff. -Vipermagi
He who controls the pants controls the galaxy. - Rick & Morty S3E1 |
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If you've already contacted us about this via support@grindinggear.com then you will need to wait for a response from the appropriate team member. I apologise for any wait in the meantime - we're currently processing a large volume of tickets so we really appreciate your patience.
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