Character Recovery

after Logging in on the January 18th POE 2 , my character is missing from the character select screen and loss currency .Can you help restore the deleted character? thanks!

[Removed by Support]
Accounts : jihua3232#7420
character : Lonelyandcold
leve : 97
Ascendancy : Infernalist
Last edited by Sian_GGG#0000 on Jan 18, 2025, 3:12:33 AM
Last bumped on Jan 18, 2025, 3:14:15 AM
Heya!

I'm sorry to hear that this has happened. If you have not done so already, please email us at support@grindinggear.com so that we can look into this matter for you.

If you could please include your account name and 2-3 character names that would be greatly appreciated.

Please be aware that we are working through a very high number of support requests; we apologise for any delays, however it may take us some time to get back to you.

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