'Linked' Steam account doesn't seem linked

Hi,

When I played POE1 I played on the GGG platform. I bought early access POE2 via Steam.

I followed instructions to link account, and both accounts are now listed on the POE home page - it tells me which I am logged into and lets me switch between the two.

When I go to the account management page it shows my Steam account there.

But I do not have any of the stash tabs I bought in POE1 in my POE2 account, nor any cosmetics - even those which I can see others already using in POE2, so must be transferable.

Also, when I bought a currency stash tab on POE2, it took the coins twice.

I have emailed support on this but not received a response. Grateful for advice.

Thanks.
Last bumped on Jan 17, 2025, 6:38:30 PM
Purchases are bound to the account (or sub-account) they were purchased on, so you'll need to ensure you are playing using the appropriate account in order to use your purchases. I hope this clarifies things!
Ok. So what is the point of linking a Steam account to an original POE account? I had understood that linking was effectively merging them into one account.

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