The locked account experience.
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Conversing about support issues on Discord, Reddit, Youtube, and the Official Path of Exile Forums, elucidated issues. While compensatory action SHOULD happen, Expedite requests instead.
Didn't have my "Path of Exile account name (including the 4-digit discriminator"), did have "the names of a few of your characters?". I've Included, Username, Steam ID, & hyperlink to my Steam Account; Rajiv [(Support liaison)<support@grindinggear.com>] parrots "Thank you for the message. We may be able to help with this. Can you please confirm for us your Path of Exile account name (including the 4-digit discriminator) and the names of a few of your characters?" 6x. Account locked, Trading with peer, on friends list, mid discussion. A Chatlog audit for Saturday the 4th of January 11:30-11:40pm 2025 can solve my issues. -Heim was interested in selling old gear. Our last play session, Vault maps granted me IDR gear, so I gladly accept - asking for fire gear preferably. He Sells 2 100% Wands(78) for 10ex. I say "i have 5ex, let me swap char to pay" Heim follows with "Its fine - help other people(pay it forward)." Heim is 30 Levels higher. Wands are 14 Levels higher. I would have been a Mana Regen Titan, using Wand/Font of Power to support Heim. Rajiv, needs support. Hire more support. Is 1 man truly working on every report? Are Forum moderators truely robots - is Rajiv? Are the conspiracies like "New Zealanders arnt Christian - the break was orchestrated for early adopters befor shadow nerfs", and "GGG wants you to purchase another copy of POE2"? Sixjoy/Tencent IS being banned in the USA unless/until they follow US regulations, are American users being abandoned? Slayer_1#1758 My account got locked after trading with a friend, i need help! Saturday the 4th of January 11:30-11:40pm 2025 Last bumped on Jan 17, 2025, 8:52:24 AM
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I'm afraid we aren't able to assist with account-related issues over the forums. If you've already contacted us via support@grindinggear.com you'll need to wait for a response from the appropriate team members. Please note that sending multiple emails may not cause your issue to be resolved more quickly but might have the opposite effect by causing more work for our team.
I can assure you that we are not robots and are real people, working as hard as we can through the backlog of support inquiries. We really appreciate your patience, understanding, and cooperation during this time. | |
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No way of knowing; information provided is sufficient.
Unable - Receiving information from moderators, Forum and Support. Analysis: Im fucked. Reinforcement would comfort, were a robot capable. Slayer_1#1758 My account got locked after trading with a friend, i need help! Saturday the 4th of January 11:30-11:40pm 2025 Last edited by Slayer1#8750 on Jan 17, 2025, 8:54:32 AM
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