GGG Support???
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Does anyone know the current time for them to respond to tickets? I emailed support on Dec. 20th and only got 1 reply that was not helpful. I bought the Liberator of Wraeclast pack and still have not received any tracking or updates on when I will get my physical items and GGG support is non-existent. Anyone else having this issue? Pretty ridiculous to spend 500 USD to not get what I paid for and have 0 support communication.
Last bumped on Jan 20, 2025, 5:30:30 AM
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We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
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I haven’t bought physical items in a long time but there’s no tracking for those items and depending on where you live shipping could take anywhere from 4-10 months. You’ll just have to be patient and wait.
"I've played a lot of videogames. It's my primary recreational activity. Best games ever: Elden Ring and Diablo 4."
~Elon Musk, 2023 |
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Mine is from 25th of December and i didnt even get a respond ...
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14 December here, the support system is a joke
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