Game says No Early Access

Good Morning,
unfortunately right now I was trying to start the game, but a popup says " Your account does not have access to Path of Exile 2 Early Access. Redeem an Early Access key on our website or purchase access now."
But I have got one, I even additionally bought the "Lord of Ogham Supporter Pack" and have played 230 hours.
Can someone please help me?

Thank you in advance
Last bumped on Jan 18, 2025, 9:29:44 AM
Now you’ll get a copypaste response, your path ends here. Friends gifted key or 3rd party site purchase? I thing they revoked all gifted keys
A gifted key, but luckily the Lord of Ogham Supporter Pack also includes Early Access, so that can't be an excuse.

I am pretty mad right now, only in the ingame shop I have spent 85 USD ...
Hi Invasion#4240! I've PM'd you about this. :)
Contact Xsolla for a refund you're not getting support from GGG anytime soon
Actually ShaunB_GGG helped me to solve my Problem from GGG's Side. @Arazzy
You are very fortunate, most people here have been waiting one to two months, and their issues are still unresolved.
I have same issue
Bought my key from instant gaming web site. played solo for 45 hours.
and now im stuck. No early access
Wrote email to support but with no hope.

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