Ask payment support and write email but no one reply!!!!!!!!!
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Dear support team,
I know this is not the right place to report, however email to support@grindinggear.com no one reply even I send a lot reminder emails, how's things going on like this? I paid a lot and log in a mistake steam accout, that lead my money drop into the ocean, I am asking your help even no I need someone let me how to correct this. I hope someone can help anyway Last bumped on Jan 17, 2025, 10:06:52 AM
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We are currently receiving a high number of support requests. Please rest assured that we will respond to your email as soon as we can. I apologise for the delay and any inconvenience in the meantime.
Last edited by ShaunB_GGG#0000 on Jan 16, 2025, 12:33:10 AM
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I am glad you can help!
Yes I made a foolish mistake, when I log in your website, it auto log in my another steam account, then I buy two items and purchase, when I come back to game suddenly I found nothing there then I realize this is a mistake. My wrong account was this one Bishopzbl#1919, and my correct account SpadeACE#8746. in that account I have POE2 this game and roles. I hope you can move all the items I bought from this account to that one, really appreciate because this account I will not play POE2 on it. I have to say sorry again for this kind of stupid thing to bother you, but you know after long time play things happened.... This is a lot of money I can't drop them. Thanks for your help, if not possible or I should show something, just let me know! |
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