Character/save missing POE2 EARLY ACCESS

Hi all.
i was 60hrs into POE 2 , half way through act 3 on cruel. i closed the game as usual last week. i have booted the game via steam as always 5 days later and my character is missing. it logs in ok but goes straight to the character select screen and says i have no characters when i back out to load.
it has kept all my settings and keybinds but no character!

i was a level 60 something monk, if this helps.

help would be greatly appreciated!!
Last bumped on Jan 17, 2025, 2:46:05 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?

Additionally, could you please check to confirm you're logged in to the correct Steam account? I apologise for any inconveniences this may cause.
Need help with something? Feel free to email us: support@grindinggear.com
Hey did you happen to link/merge accounts during the 6 days away or before coming back ?

Sounds like you might be on a different sub-account you could try making a new character then log out to character select screen and look for a drop down menu top right and see if you can switch sub-accounts and get character back if this helps awesome if not sorry just trying to help
Hi All

i didnt link any other accounts and im logged into my only steam acc and always launched through this. i tried making another character then backing out and looking at the drop down menu but my monk wasnt there :(

not sure what else to do. waiting on support is killing me haha.

i have started playing again with the new character but im still upset.

all of my items were still in stash so i guess thats something

Feelsbadman

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