Accidentally purchased a second currency tab

I recently purchased a second currency tab on my account, I reached out to support staff in an attempt to get a refund to use on other tabs. I did get a response prior to holiday break, however I never received follow-up after they advised they could help. Has anyone else had a similar experience? I waited until they've had a week after their holiday to send another email, but still have not received a reply. I realize they're busy and have had extreme success so far in the EA, but just curious if it's a lost cause as I do not want to keep hounding support. Thanks!
Last bumped on Jan 18, 2025, 5:37:09 PM
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
Will do, thank you for your response!
Last edited by Adhezive#7627 on Jan 18, 2025, 5:37:42 PM

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