Cash shop shows "deal does not exist" message
|
I'm trying to buy stash tabs in the cash shop but the error message about the deal not being available keeps appearing. I've done everything I could do, from restarting the computer and the game, but it doesn't work.
Any help will be welcome <3 Last bumped on May 29, 2025, 7:57:49 AM
|
|
|
Hey there, I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?
If you could please include your account name and 2-3 character names that would be greatly appreciated. :) Need help with anything? Feel free to contact us at: support@grindinggear.com :)
|
|
|
same thing with me
Last edited by maccabeus_#5355 on Jan 6, 2025, 7:55:30 PM
|
|
" Hey, I’ve seen this issue happen before—when the stash tab deal says it’s unavailable, it’s often not a local bug but something server-side or tied to account region settings. Restarting the game or PC usually won’t fix it if the backend doesn’t recognize the promotion for your account. Definitely reach out to Path of Exile support—they’re usually quick to respond to payment-related problems. Also double-check if you're logged into the correct account, especially if you use multiple platforms like Steam and standalone clients. It’s kind of like claiming bonuses across different casino platforms—some promos only show if you’re logged in properly or meet specific conditions. I once ran into something similar browsing offers in the Casino Rewards Group: https://icasinoreviews.co.nz/casino-rewards-group/ —bonuses looked great, but you had to access them from the right account, or they just wouldn’t appear. So yeah, get in touch with GGG support and explain exactly what you’re seeing—they’ll usually sort it out fast. Good luck! Last edited by Earmeard#4484 on May 31, 2025, 9:30:37 AM
|
|
