Is there a rule determining which sub-account the points will be credited to after a purchase?
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Hello everyone:
After I linked my Xbox and Steam accounts on the Path of Exile website, I noticed that my main account now has two sub-accounts, Sub-Account A and Sub-Account B. Sub-Account A contains my gaming records and purchased inventory from Xbox. Sub-Account B was likely created when I played Path of Exile 1 through Steam a long time ago. I have a question. If I continue to purchase the Path of Exile 2 Early Access Supporter Pack on Steam, where will the 300 points I receive after the purchase go? Will they be randomly assigned to one of the sub-accounts, or is there a specific rule? Will I be prompted to specify which account to use when I first played through Steam? I don't want the points to end up in the wrong sub-account, as it would take two weeks to communicate with GGG customer service to transfer them to the correct account. After all, GGG customer service is dealing with a large number of cases. Additionally, I would like to ask if I continue to purchase a $60 support pack on Xbox, will the Path of Exile website provide me with an Early Access key that I can use on PC? Last bumped on Jan 7, 2025, 9:15:40 AM
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Hi! Could you please contact us at support@grindinggear.com and we'll be able to provide you with some additional information.
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" But the customer service is too busy, so I thought I'd check the forum to see if there's an answer. If there is one, I can feel more at ease when making the purchase on Steam. I personally believe that it should be up to the user to decide which sub-account the points are credited to after a purchase, either by operating on the PoE website or by being given a choice upon first logging into the game after the purchase. This way, it would avoid creating additional issues. |
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This is exactly what happened to me. Bought the first pack, liked the game. Bought the biggest pack. Now the second pack is at my other Subaccount. Mailed to them, still waiting a response. They probably have lots of requests atm.
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