Unlink Steam Account!
|
Is there a way to unlink the Steam account or is it just from contacting support by email.
Because 2 damn weeks ago I sent an email and I haven't received a single response That is something simple to do that takes 1 minute to do, it's just a matter of clicking a button, if you're so lazy to do these things then add that the players themselves do it on their own. I want to add my Steam account to Poe's new account and be able to buy early access and at this rate it's not going to happen... And I don't want a generic response to all the posts and don't ignore me either Last bumped on Jan 3, 2025, 8:27:59 PM
|
|
|
We're currently handling a large volume of support requests. If you've already contacted us via email at support@grindinggear.com then as mentioned you'll need to wait for the appropriate team member to get back to you. We appreciate your patience!
| |
|
What a great copy paste you just gave me...
What are you currently managing? You are not managing anything |
|
|
They're basically copy-pasting the same response in every single thread, it's a joke and quite embarrassing to be honest.
3 weeks ago I sent my first email, no response whatsoever |
|
|
I'm afraid this isn't an issue we are able to assist with over the forums. You will need to contact us at support@grindinggear.com and wait for the appropriate team member to get back to you. As mentioned, we're handling a very high volume of inquiries right now so we appreciate your patience in the meantime.
| |
" this. |
|
|
Accidentally linked accounts and lost all my chars back on Dec 5th. Got one reply stating they could look into it but needed STEAM/Char information back on the 7th, supplied all info and haven't heard anything back. Characters still gone. Sent a reply email just asking if any progress had been made. No response at all.
I just want access to my chars, Hideout, and MTX to play with for PoE2. |
|
|
You are dealing with a large volume of queries? but at what rate, 1 email per day? is there only 1 person in charge? or are you just taking it easy.
It is impossible that 2-3 or more weeks and no response is received for something so simple, that we have to depend on support for this.... Surely if it was a big streamer or important player you would be giving him an answer in a minute. I hope that with what you are generating now you will invest it all in support... |
|
|
Yup same, now when they atleast unlinked my steam account and when I tried to link it, as I had already started playing it created another account along side my original POE 1 account. So still cant use my tabs/MTX, nothing in POE 2.
They really need to add a button to link and unlink steam account rather than going through the support tickets. |
|
