I just brought Two path of exile 2 by accident

I was buying path of exile two early access off my paypal and is never told me i brought the game then i seen i brought two of them wanna know if i can get a refund for one of them
Last bumped on Jan 20, 2025, 3:55:54 AM
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you. Please also include the Transaction IDs associated with the purchases.
i shouldnt use the access key till this is resolved then right because when i go to see the keys it just shows i have one key i dont understand how i was allowed to buy two if i can only get one but i have the proof on my paypal
The first key you obtain would be automatically applied to your account, so the additional Early Access Key you are seeing would have been from the second purchase. I hope this clarifies things!
It does thanks

Its been 19 days since ive mailed and no reply or email has been sent how long does it take to get help on this matter?

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